1. First check the User accounts and see if anyone else is set up as an Administrator. IF so, then you can reset the Admin account from the other Admin user’s profile. If no other Users are Admins then you might try a utility called Locksmith on the EDR Commander Utilities CD. This will allow you to view any account and change the Administrator (or any other user account) password without knowing or confirming the old password. If you have to buy the CD its worth it because the only other option is to reload Windows again which means reloading all your applications too!

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